Success Stories

At Kindred Healthcare, our hard work and efforts are rewarded daily by the patients and residents we serve. Not only are we thanked in person on a regular basis, we receive countless letters, poems and artwork showing appreciation. These stories are representative of many we receive. For letters received by this facility, contact the admissions director.

From a Kindred Hospital Patient

I’ve been in hospitals in West Virginia, Texas, Virginia, and New Mexico. Kindred Hospital puts them all to shame when it comes to all the caring personnel. The facilities are fine, but the people are what make the difference. I’m 88 years old, almost blind and crippled. I have never had finer treatment anywhere! – Mildred E.

It's the Little Things

Kindred Hospital, with its unique blend of talent, demonstrates a good model on how important it is to work together. You should take time to celebrate the important accomplishments you have made. Not everyone can be a nurse!

Thank you – those of you that had to explain to me many times what you were doing, and while I know I was a pain, this information makes it easier for me to take care of myself and to pass this information to another nurse. I have really enjoyed and appreciated some of the specialized services I received, from Pam and the wound care staff, as well as the respiratory people. However, all levels were important. I would love to name names but I would be sad if I left anyone out.

Those of you that gave me an ice-cold cup of Sprite when it seemed so important to me…
The RNs that stood by my IV pole late at night so they would be there to avoid the beeping sound that wakes me up and disrupts my much-needed sleep…
The RN with a positive, encouraging word that started me on a much needed and comfortable spiritual path…
The CNA that made his presence known every morning so I would feel that my needs (even at a lower level of care) were important too…
The LVN – so competent that gave me such reassuring words during my first panic attack…
These may have seemed like small acts to you. They are noticed and mean a lot to your charges.

Let me conclude by saying in some small way, I feel I could be a voice of some of the people in the rooms I pass in the halls. I know if they could, they would also thank you for your human kindness. They would say, “God Bless you and keep up the good work.”

Thanks,

To the Kindred Staff

The following address was made by the son of a former patient at Kindred Hospital Sacramento. He spoke at a ceremony honoring KH Sacramento as the 2010 recipient of the Gold Award, given to the hospital with best overall performance in patient care excellence, customer satisfaction, efficiency and employee satisfaction. 

 Hello, my name is Dan Osburn. Many of you have helped take care of my father Richard. And, I’ve had the pleasure to meet and get to know many, many of you as well.

I wanted to take this opportunity to tell everyone thank you; you do a great job!

I first came here to Kindred on Christmas Day. I assessed Dad’s new surroundings. It was not the shiny new ICU that Dad had just come from. But, the facility does not do the hospital justice. It’s the people that matter. The Doctors, Nurses, CNAs, Respiratory Therapists, Housekeeping, Physical Therapists, Radiology, the Kitchen, the Pharmacy, Engineering, and all the Managers...you make a great team! You may have already heard me say this in the past. You are caring, compassionate, and competent.

Everyone maintains such a positive attitude. To me, that is important. After Dad was discharged from Kindred, he had a relapse and spent time at another facility. Their attitudes were not so positive. I was so happy after being told he was accepted for readmission to Kindred. Having had the opportunity to compare, I say Kindred is BEST IN CLASS.

 This award is an affirmation of that; a validation of what you and I already know. You deserve this award. You make a difference in the lives of patients and their families.

Keep up the good work! We thank you.